Keno Playing Waitstaff, Butt Smoking. – Dockside Restaurant
Apparently its okay for the waitresses to play Keno and ignore the customers here. She was way too busy playing Keno to get our order in or to check on us. She threw the check at us to run to play more Keno.
Thank you for taking the time to provide feedback regarding your experience at the Dockside in Wakefield. It is not acceptable for our servers to play KENO while waiting on our guests. Your note has been brought to management’s attention and I truly apologize for the employee that you interacted with. Should you be willing to discuss this further, I welcome your input to [email protected] Thank you.
29 – 33 of 68 reviews
Went to Dockside for my husbands birthday tonight. a few years ago your menu had a special 500 calories or under section that I loved..you also had salads that you could add chicken or steak tips. tonight not one salad was low calorie and I only saw 2 meals labeled low calorie..both of which I don’t like. do you not consider people who need to order lo cal and healthy.very disappointed..the menus sure isn’t as good as it once was. very few chicken items
Thank you very much for visiting the Dockside in Wakefield and sharing your feedback regarding low calorie dishes. We are presently working with a nutritionist to develop additional light options. Should you have any particular requests, I welcome your feedback directly to [email protected]
Since the early 90’s, my Family has grown up with the Dockside Restaurants. First in Malden and then in Wakefield, The Dockside Restaurants were where my wife and I and our four (4) kids could go and always feel welcomed and appreciated for our business. As my kids have grown, their taste buds have changed but the Dockside as always had the best Family food. When we had special occassions, The Dockside was still the place to gather with Friends and make memories. Last Monday night, I snuck over to the Wakefield Dockside with my youngest (16), saw about a dozen people we knew, got to hang out with Wakefield High’s New Head Football Coach, Steve Cummings and did I mention – had the best burger & Fries! Lisa and Jack are the best and you’ll never go wrong with The Dockside!
Thank you very much for you and your family’s continued support over the years and our locations. We truly appreciate your compliments on our food, atmosphere and community involvement. Many thanks!
Dockside Restaurant: Keno Playing Waitstaff, Butt Smoking Hostesses – See 68 traveler reviews, 18 candid photos, and great deals for Wakefield, MA, at Tripadvisor.
KENO – Dockside Restaurant
Loyal dining card member and it is certainly worth it. Staff very friendly & attentive to your needs.
Menu features many different options and the daily and weekly specials only to add to it.
Definitely recommend visiting one of their four location. The Centre Street location is the one we most frequently visit.
Richard, thank you very much for your positive review and for being a member of our Loyal Dining Club! We appreciate your favorable remarks on our staff and will certainly share them with our entire team. It is great to hear that you enjoy our menu options as well as our specials. Your support is important to us. We hope to serve you soon!
42 – 46 of 69 reviews
Had a wonderful time at the Dockside New Year’s Eve Party for Loyal Dining Club Members.
Besides great food, the service was excellent and everyone was so friendly! What a wonderful way to celebrate 2014!
Thank you for being a member of our Loyal Dining Club and for taking the time to review your experience at the Dockside. It is fantastic to hear that you had a wonderful time at our New Year’s Eve Party. We appreciate all of your kind words in this favorable review. Many thanks for your continued support and patronage. We look forward to seeing you soon.
I have had their prime rib several times and it really has been cooked perfectly and delicious! The last time I had it delivered and it was still excellent! I am a semi-regular customer and have had a number of not-so-good entrees, which they strive to correct, but overall I usually enjoy the food and the staff.
Thank you very much for taking the time to share your thoughts and positive feedback regarding your October 2013 visit. We love to hear that our prime rib consistently exceeds your expectations! Many thanks for your loyalty and continued patronage.
The food is average to good. But you can never enjoy yourself in the Malden location because it is always freezing in there that you can’t enjoy your meal. Especially in the winter. They let everyone go out by the back door to smoke and with the door opening and closing constantly it makes it very uncomfortable. I have even stopped going as much as I have due to this.
Thank you very much for visiting our restaurant and for your informative review. As a restaurant, we strive to exceed your expectations at all times and it is disappointing to learn that we did not do that. We have installed a new thermostat at this location and trained all management the proper way to use it. I would like to apologize for your past inconveniences and assure you the concern has been addressed. Should you have any additional comments or feedback, please feel email me directly at [email protected]
For anyone working in Boston who wants a better bang for the buck in a restaurant, the nearby small city of Malden has several options. The Dockside is one of them. They operate several spots, two of which are in Malden — one in Malden Center, the other to the south near the Medford line. These are comfortable, unpretentious local pubs with friendly bartenders, equally friendly bar crowds and substantial food portions. The thin-crust pizza is better than many I’ve had in the area, and the chicken florentine is dynamite. I also remember having a chicken marsala which was a little sweet for my taste, but good nonetheless. Drinks are generous and not overpriced. There are other good pubs in Malden, but the Dockside restaurants have an especially upbeat energy to them. The original in Malden Center, especially, is what I would consider to be Malden’s “Cheers.”
John, thank you very much for visiting our restaurants and for your great review. We really appreciate your compliments on our atmosphere, staff and food. It is great to hear that we have “upbeat energy.” I will certainly share your positive feedback on our thin-crust pizza, chicken florentine and chicken marsala with our kitchen staff. We greatly appreciate your continued support and look forward to your next visit!
Dockside Restaurant: KENO – See 69 traveler reviews, 18 candid photos, and great deals for Malden, MA, at Tripadvisor.