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Complete cash and lottery processes. Responsible for all cash processes which also include deposit preparation, lottery, gift cards, and checks where applicable…

Complete cash and lottery processes. Responsible for all cash processes which also include deposit preparation, lottery, gift cards, and checks where applicable…

Must be able to obtain and maintain a valid gaming license for the position as required by the Maryland State Lottery and Gaming Commission.

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LOTTERY REGIONAL MANAGER

LOTTERY REGIONAL MANAGER

Department MLGCA Administration and Operations Date Opened 12/15/2020 11:59:00 PM Filing Deadline 12/29/2020 11:59:00 PM Salary $53,214.00 – $85,398.00/year Employment Type Full-Time
HR Analyst Bavan Smith Work Location Baltimore City
Go Back Apply View Benefits Introduction

A Lottery Regional Manager is the supervisory level of work in selling and merchandising to retailers for the State Lottery and Gaming Control Agency. Employees in this classification are responsible for all sales activity in a designated region of the State. Employees in this classification supervise lower-level Lottery Representatives.

GRADE 18 LOCATION OF POSITION

1800 Washington Boulevard, Suite 330

Baltimore, Maryland 21230

The main purpose of this position is to maximize sales and revenues for all Lottery products and to provide sales support at all assigned Lottery activities, in a defined territory (Region I) in support of over 1,000 licensed retail locations. This position is responsible for the supervision and management of a regional sales and service team comprised of: one (1) Assistant Regional Manager and eight (8) to ten (10) District Managers. This position assigns and reviews the work of others; and makes recommendations to Sales Management regarding agency procedures.

Sales Management

Manages regional sales and service team (Region I) to ensure improved Lottery sales performance by implementing planned sales programs and following established Sales Division procedures.

Responsible for managing, training, supervising, completing performance appraisals and disciplining Region I Field Sales team.

Reviews all sales activity and games reports on a daily and weekly basis to ensure consistent coverage of the region and completion of staff duties. Support use of Sales Force Automation system (gem Intelligence) by all team members for accurate and timely reporting.

Conducts periodic meetings with team members and participates in a monthly meeting with Sales Division to review initiatives.

Retailer Network Management

Conducts retailer site evaluations monthly, which may include riding along with District Managers, to ensure that the Sales Division’s goals are being followed, and met, at each retailer location. Evaluation criteria include how the field staff trains, motivates, monitors and supplies retailers with all necessary materials.

Blitz Week activities

Ensuring instant ticket activations of all price points throughout the region during new game launch week.

Instant ticket inventory management.

Ensuring product placement.

Timely removal when necessary

Review new equipment installations and approve all equipment upgrades and removals

Lottery terminal and related equipment.

Self-service Vending Terminals (PHD and PEX)

Instant Ticket Vending Machines (ITVM)

Monitors or Flat Panel screens.

Responsible for processing and making recommendations on all change of ownership (COO) and change of location (COL) applications submitted within the region.

Responsible for assisting the Director of Retail Recruitment in the processing of all new retailer applications (both independent and corporate locations) submitted within the region by conducting ADA site evaluations and generating the initial site survey accurately to reflect equipment placement.

Responsible for training select retailers who qualify as Expanded Cashing Authority Program (XCAP) locations.

Promotional and Merchandising Support

Responsible for planning and overseeing all operational aspects, including securing and reconciling money and instant ticket inventory for Lottery selling events.

Overseeing District Managers participation in support of all promotional initiatives at retail, as needed.

Overseeing District Managers participation in support of all merchandising initiatives at retail, as needed.

Develops reports and analysis for various internal and external uses.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of experience selling or marketing a consumer product from a wholesaler or manufacturer to retail outlets for resale to consumers.

1. Candidates may substitute the possession of a Bachelor’s degree in Marketing or Business Administration with a concentration in Marketing for two years of the required experience.

2. Candidates may substitute additional experience on a year-for-year basis for the required education.

DESIRED OR PREFERRED QUALIFICATIONS

Experience working with Lottery retailers.

Experience supervising or managing employees.

LIMITATIONS ON SELECTION

This recruitment is limited to current Maryland Lottery & Gaming Control employees only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS STATE OF MARYLAND BENEFITS FURTHER INSTRUCTIONS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications of this recruitment. Resumes will not be accepted in lieu of completing an application. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Applicants will be rated based on their description of job duties and responsibilities. Applicants should be thorough in completing this requirement. The online application process is strongly advised. If the online process is not available to you, you may complete and submit a paper application or direct any questions to:

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State’s diversity.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. Apply via Paper Application. You may also download and complete the Paper Application here.

Easy 1-Click Apply (STATE OF MARYLAND) LOTTERY REGIONAL MANAGER job in Baltimore, MD. View job description, responsibilities and qualifications. See if you qualify! ]]>