lottery centre

$750 Million

Est. Cash Value: $550.6 Million

Player Area

Claim Center Locations

  • Prizes less than or equal to $2,500,000, and that are not paid by annuities, may be claimed at any Texas LotteryВ® Claim Center.
  • Prizes less than or equal to $5,000,000, and that are not paid by annuities, may be claimed at Texas Lottery Claim Centers in Austin, Dallas, Fort Worth, Houston and San Antonio.
  • Prizes greater than $5,000,000, all Lotto TexasВ®, PowerballВ® and Mega MillionsВ® jackpot prizes, and prizes paid by annuities must be processed at Texas Lottery headquarters in Austin. If you believe you are a holder of such a ticket, please call 800-375-6886 to complete an initial inquiry on your ticket and to schedule an appointment to complete the processing of your claim.
  • Claim Center Office Hours are Monday – Friday, 8:00am – 5:00pm local time.

209 S. Danville
Suite C-103
Abilene, TX 79605
(325) 698-3926
(325) 698-3257 (fax)
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7120 IH-40 West, Suite 110
Park West Office Centre
Amarillo, TX 79106
(806) 353-0478
(806) 355-6239 (fax)
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611 E. 6th Street
Austin, TX 78701
(512) 344-5252
(512) 344-5151 (fax)
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6444 Concord Rd.
Beaumont, TX 77708
(409) 347-0734
(409) 347-0752 (fax)
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Corpus Christi
4639 Corona
Suite 19
Corpus Christi, TX 78411
(361) 853-4793
(361) 853-4982 (fax)
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8700 N Stemmons Freeway
Suite 140
Dallas, TX 75247
(214) 905-4912
(214) 905-9625 (fax)
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El Paso
401 East Franklin Avenue
Suite 150
El Paso, TX 79901
(915) 834-4905 (fax)
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Fort Worth
4040 Fossil Creek Blvd.
Suite 102
Fort Worth, TX 76137
(817) 232-9478
(817) 232-9105 (fax)
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1919 N. Loop W.
Suite 100
Houston, TX 77008
(713) 869-6451
(713) 869-3754 (fax)
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1202 Del Mar Blvd.
Suite 4
Laredo, TX 78045
(956) 727-8750
(956) 791-6412 (fax)
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6202 Iola Ave Suite #900A
Lubbock, TX 79424
(806) 783-0602 – Main line
(806) 783-0613 – Line 2
(806) 783-0615 (fax)
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4501 West Business 83
McAllen, TX 78501
(956) 630-2278
(956) 630-4806 (fax)
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4682 E. University
Suite 100
Odessa, TX 79762
(432) 550-6340
(432) 368-7321 (fax)
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San Antonio
9514 Console
Suite 111
San Antonio, TX 78229
(210) 593-0210
(210) 593-0226 (fax)
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3800 Paluxy Drive
Suite 330
Tyler, TX 75703
(903) 509-9008
(903) 509-9309 (fax)
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2306 Leary Lane,
Suite 400
Victoria, TX 77901
(361) 573-4185
(361) 573-1290 (fax)
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Texas Lottery Claim Center Locations

How to Claim UK Lottery Prizes

UK lottery prizes are valid for 180 days. After this time, any unclaimed prizes are donated to good causes. The claims process varies depending on which game you played and whether you played online or purchased a ticket from an authorised retailer. This guide will help you find out how to receive payment as quickly and simply as possible:

National Lottery Prizes

Some of the most popular games in the UK are operated by the National Lottery. If you’ve won a prize in Lotto, EuroMillions, Thunderball or HotPicks then use the table below to check how to receive your winnings.

How Did You Play? Prize Value
Up to £500 £501 – £30,000 £30,001 – £49,999 £50,000 and over
Played Online (Not Direct Debit) The money will be paid directly into your National Lottery account Winnings will be paid into the bank account associated with the debit card that you have used to set up your account. The payment will need to be confirmed before it is issued. You must call the Customer Care team on 0333 234 44 33. Prizes will be paid by cheque. Call the National Lottery on 0333 234 44 33 to arrange for your claim to be processed in person.
Played Online (Direct Debit) Winnings will be paid into the bank account associated with your Direct Debit. Call the National Lottery on 0333 234 44 33 to arrange for your claim to be processed in person.
Played at a Retailer You can claim up to ВЈ100, potentially ВЈ500 at their discretion, from any retailer. Prizes up to ВЈ500 can also be redeemed from a designated Post Office. Claim your prize from a designated post office, regional National Lottery centre, or by post. You may have to complete a claim form and provide ID. Call the National Lottery on 0333 234 50 50 to arrange for your claim to be processed in person.

Claiming With Multi-Draw Tickets

When you purchase a ticket from a retailer for multiple draws in advance, you do not need to wait until all of those draws have taken place to claim. You can claim prizes won by that ticket at any time.

The value of your prize still determines how you are able to claim. Follow the guidance above to claim your prize; if all of the draws on your ticket have already taken place, you will receive your prize money as normal.

If you claim your prize before all the draws on your ticket have taken place, you will be paid out and you will also receive an Exchange Ticket to replace your original one. The Exchange Ticket will be valid for all draws you entered that have not yet taken place.

You may notice that your entries for any draws that have already concluded will not be stated on the Exchange Ticket – this ensures that prizes cannot be claimed twice.

For advance play online, you will be automatically notified if you win as normal and you must follow the same claims procedure outlined on this page.

National Lottery Regional Claim Centres and Post Offices

There are two National Lottery regional claim centres where players can claim prizes up to and including ВЈ50,000. They are based in Watford and Liverpool at the following addresses, but are not for general walk-in claims. You must make an appointment before visiting by calling the telephone numbers listed below.

Watford Centre
Tolpits Lane
Watford, Herts
WD18 9RN
Tel: 01923 425000

Liverpool Centre
Unit 5, Tiger Court
Kings Drive, Kings Business Park
Prescot, Knowsley, Liverpool
L34 1BH
Tel: 0151 236 1796

Prizes over ВЈ500 and up to ВЈ50,000 must be claimed at one of these regional lottery centres. Prizes up to ВЈ500 can also be claimed from some lottery retailers or from designated National Lottery post offices. There are over 11,500 branches of the post office in the UK, some of which are even open on Sundays. Check with the Royal Mail whether your local branch offers lottery prize payments as one of its services.

Please note that lottery retailers can but are not required to pay out prizes of between ВЈ100 and ВЈ500. If there are insufficient funds on hand to pay out your prize, you may need to find another retailer or post office to claim it.

Claiming by Post

You will need to send your winning ticket, along with any proof of ID and forms requested, to the address below via recorded or tracked delivery. No responsibility will be taken for lost tickets.

The National Lottery
Accounts Department
PO Box 287
WD18 9TT

At the top of the claim form, fill out your personal details and sign it to confirm you are legally eligible to collect the prize. A witness will also need to be present to sign the form. Give your permission for the winning retailer who sold your ticket to be notified about the win – they will be informed about the prize amount for promotional purposes but your name will not be released. At the bottom of the form you need to provide banking details so that the prize can be paid.

Set For Life Annuity Prizes

If you win the top prize in Set For Life, you will receive an annuity of ВЈ10,000 a month for 30 years rather than a one-off payment. To claim, you must phone the National Lottery and an appointment will then be set up for you to meet with Camelot representatives.

A broker will also be present to help set up your annuity policy, and you will be required to complete an annuity application form. You must provide proof of identification and any certificates recording any change of name (if applicable). The National Lottery will pay the first payment directly, but all subsequent payments will go via the annuity provider. The annuity policy will be in place within four weeks of the validation meeting.

If you win Set For Life’s second prize, you receive £10,000 a month for a year. You must phone the National Lottery to set up a meeting and have your claim validated, and Camelot will then set up a standing order to make your payments every month.

Health Lottery

For online players, prizes up to ВЈ2,000 will be paid into your player account automatically and can then be withdrawn into your bank account. Withdrawals can take up to 14 working days to be fully processed. For amounts over ВЈ2,000, contact the Health Lottery at 0844 375 55 55 to arrange collection of your prize.

Retail players will need to retain their winning ticket to make any claims. Prizes up to ВЈ50 can be redeemed from any authorised retailer or participating Post Office. For winnings between ВЈ51 and ВЈ250, visit any designated Post Office to collect your winnings. For any larger prizes, please contact 0844 375 55 55.

Postcode Lottery

Winning customers who buy tickets via Direct Debit will have their prize paid into their bank account within 28 days, regardless of whether they signed up with a debit card, credit card or PayPal. If your bank account hasn’t been registered, then you’ll need to ring the People’s Postcode Lottery on 0808 1098765 in order to arrange to receive your winnings.

Irish Lotto

If you entered through our online affiliate,, then prizes up to €1,000 will be paid directly into your account. If you’re lucky enough to win a larger amount, then you can contact their support team directly for instructions.

If you purchased a winning ticket from a retailer or online, then the procedures are outlined in this table:

How Did You Play? Prize Value
Up to €99 €100 – €499 €500 – €9,999 €10,000 – €14,999 €15,000 and over
Online The money will be paid directly into your player account A cheque will be sent to the postal address registered on your account Prizes will be also be paid by cheque, but ID and a claim form must be provided first Visit the Irish Lottery headquarters to receive your cheque following ticket validation
Retailer Redeem your winnings at any authorised National Lottery retailer in Ireland Go to a designated Post Office to make your claim Visit the Irish Lottery headquarters to receive your cheque following ticket validation

Here is the full address for the headquarters:

National Lottery
Abbey Street Lower
Dublin 1

Free Lottery

In the event that you win a prize in the Free Lottery Daily Draw or Weekly Draw, contact us within 2 working days to make your claim.

Copyright © 2021

Players must be 18 or over to participate in online lotteries.

The content and operations of this website have not been approved or endorsed by Camelot UK Lotteries Limited, the National Lottery Commission, SLE or People’s Postcode Lottery.

Find out how to claim lottery winnings for all popular UK games, including Lotto and Postcode Lottery. Plus get details on the National Lottery post offices and regional claim centres.