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florida lottery hours of operation

Florida Lottery Offices to reopen to public

TALLAHASSEE, Fla. — The Florida Lottery announces that players with prizes valued at $5,000 or more can request appointments to file claims at Florida Lottery Headquarters and district offices.

Starting Tuesday, September 22, offices will be open to the public for claim appointments only.

Claim appointments will be offered Tuesdays through Thursdays between the hours of 8:30 a.m. and 4:00 p.m., EST (Pensacola’s hours will be 8:00 a.m. to 3:30 p.m., CST).

Each day’s first hour will be reserved for players 65 and older and those with serious underlying medical conditions.

In following local county and city ordinances, players must wear a face covering and submit to a mandatory health screening in accordance with DOH and CDC guidelines before entering a Lottery office.

To limit the number of people in an office at one time, players are asked to attend their claim appointment by themselves unless they require another person’s assistance for medical reasons.

When claiming a prize, players should follow the below parameters:

  • Prizes of $250,000 and above can be claimed via appointment at Florida Lottery Headquarters.
  • Prizes of $5,000 – $249,999 can be claimed via appointment at any Florida Lottery district office.
  • Prizes of $600 – $4,999 can be submitted via dropbox at any Florida Lottery office or mailed to any Florida Lottery office for processing.
  • Prizes of $599 and below can be claimed at any Florida Lottery retailer.

Secure drop boxes are located at each Lottery district office for players to drop off winning tickets and a completed Winner Claim Form and a copy of an acceptable form of identification. The drop boxes are accessible Monday through Friday during regular business hours.

Florida Lottery Offices to reopen to public

Florida Lottery expands claim by appointment options for players

TALLAHASSEE — The Florida Lottery is expanding options for players to claim their winnings by appointment.

According to a press release, players with prizes worth $600 or more can schedule appointments to file claims at Florida Lottery Headquarters and district offices. Before, that was only an option for prizes worth $5,000 or greater.

Players can schedule claim appointments through the lottery’s website here.

Appointments are available Monday through Friday from 8:30 a.m. to 4 p.m. EST. The first hour of each day is reserved for players 65 and older, and those with serious underlying medical conditions.

Secure drop boxes are also available inside each district office for players to drop off winning tickets with a completed winner claim form and ID. The drop boxes are accessible Monday through Friday.

In following local county and/or city ordinances, players must wear a face covering and submit to a mandatory health screening in accordance with DOH and CDC guidelines prior to entering a Lottery office.

In an effort to limit the number of people in an office at one time, players are also asked to attend their claim appointment by themselves unless they require the assistance of another person for medical reasons.

Florida Lottery expands claim by appointment options for players TALLAHASSEE — The Florida Lottery is expanding options for players to claim their winnings by appointment. According to a press